Customer assistance hub
Find Man and Van Help for Your Job
Need help moving a sofa, collecting furniture, or getting something transported? Tell us what you're dealing with, and VanHub UK will source a suitable independent driver for you. Pick the service that matches your job, give drivers the details they need to quote – pickup and drop-off locations, stairs, parking, timing – and we'll do the matching work.
How it works:
Submit your job details. We find suitable drivers. You call to confirm. If you book, there's a small booking fee. Most jobs get quoted within 24 hours.
Choose the service that fits your job
We cover removals, collections, courier work, and more. Pick the service below that matches what you're moving. Don't worry if you're not sure – if your job sits between two services, just give clear details and the driver will let you know.
Single Item Collection
For sofas, wardrobes, appliances, beds, gym kit and other bulky items that will not fit in a car. Single item collection is the right call when the job is too big for a parcel courier but not big enough for a full removal.
It might be one piece bought from a seller, a wardrobe going into storage, or an item moving to a new flat. Tell us what you are moving, where it is going, and what the access looks like at both ends, and we will look for a suitable independent driver to handle it.
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Not sure which service fits?
Some van jobs overlap, and that's fine. A Marketplace sofa might be a single item collection, an online purchase, or part of a small move with extra boxes.
Just pick the closest match and give clear details: what you're moving, pickup and drop-off postcodes, stairs, parking and timing. The clearer the picture, the better a driver can quote.
Send Job Details
Details That Help Drivers Quote Properly
The clearer these details, the more accurately a driver can quote. Have these ready when you send your job:
Pickup and drop-off postcodes
Distance affects time and fuel. A quick job can double once travel is added.
Item list with photos
Drivers need to know it fits the van. Photos beat guesswork every time.
Stairs or lift access
Stairs add time and effort. No lift to a third-floor flat changes the whole job.
Parking and loading access
Double yellows, permit bays, or a long carry from the door all affect timing.
Preferred date and time
Availability varies. Evenings, weekends, and short notice can cost more.
Lifting help needed
A solo driver cannot carry a wardrobe or fridge alone. Some jobs need two people.
Awkward or tight access
Loft hatches, basements, narrow doorways, and tight stairwells need planning.
Whether items are ready
Packed boxes and dismantled furniture load faster, which usually means a lower quote.
How we work
How to Request a Quote
The more accurate the request, the easier it is for independent drivers to judge the van size, lifting setup, timing and price.
Ready to describe the job?
Short editable closing paragraph that points customers toward requesting a quote.
Get a Quote
Man and van help across the UK
Man and van work fills the gap between a parcel courier and a full removal firm, and it covers most of the everyday moving jobs that do not fit neatly into either. A sofa that will not go in a car. A wardrobe heading into storage. A washing machine swapped for a new one. A Marketplace bargain that turned out to be collection only. None of these need a removal company and a crew, but all of them need a van and, often, a second pair of hands.
The thing most people underestimate is not the size of the item but the route it has to travel. A three seater sofa is easy on a driveway and a nightmare down a narrow Victorian staircase with a half landing it will not turn. A fridge is a quick lift on the ground floor and a different job entirely up to a third floor flat with no lift. Independent drivers price on the real work, not the listing photo, which is why the detail you give before the van leaves decides how close the quote lands.
Picking the right service
Most jobs settle into one of a handful of types, and you do not have to get the label exactly right to send a good brief. A single bulky thing from any source is a single item collection for bulky one-off jobs. Picking up from a shop, warehouse or trade counter is a store collection service for bulky retail pickups. Furniture that needs careful loading is a furniture and sofa moving job that needs careful loading. A private seller pickup from Facebook Marketplace, eBay or Gumtree is its own job, where sorting the seller matters as much as the lifting. White goods that need disconnecting and draining are appliance collection and delivery work. A lot won at auction with deadlines and release paperwork comes with deadlines and release paperwork. Flatpack collected from a store is heavier and bulkier than it looks once it is boxed.
If your job sits between two of those, that is normal. A Marketplace sofa might be a single item collection, an online purchase, or part of a small move if there are extra boxes. Pick the closest match, describe what you are moving, where it is going, and what the access looks like at both ends. A quick photo of the item and the doorway or stairs usually saves time, and the access guide for flats, stairs, parking and lifts explains why those details change the job before the driver sets off.
What helps a driver quote
The same details come up again and again because they are the ones that change the job. Pickup and drop off postcodes, so a driver can judge distance and time. The size of the item, ideally with a photo, so they know it fits the van. Stairs, lifts and parking at both ends, because access adds more time than mileage does. Whether you need lifting help, since the one driver or two-person van setup guide matters when a solo driver cannot carry a wardrobe up two flights alone. And whether the item is ready to go, because a packed, dismantled piece loads faster than one still in use.
Send those details early and you give a driver enough to price the real work rather than a hopeful version of it. Leave them out and you risk the wrong van turning up, a two person job booked for one, or a price that changes once the driver sees what is in front of them. Availability is usually strongest in larger towns, cities and surrounding areas where more listed drivers cover regular work, while remote jobs may need more notice.
One driver, two drivers, and the right van
A surprising number of jobs go sideways over the simple question of how many people and how big a van. A light chair or a few boxed items can be a one person job with a hand at the door. A heavy corner sofa, a solid wardrobe or a stone topped table rarely is. Trying to save a few pounds by booking too little help tends to end one of three ways: marked walls, damaged furniture, or a driver who stops at the point where carrying on would not be safe. None of those is cheaper in the end.
Van size follows the load, not the mileage. The small, medium and Luton van size guide is useful because a small van takes a single armchair or a handful of boxes. Sofas, wardrobes, mattresses and larger pieces usually want a medium or long wheelbase van, and a Luton with a tail lift makes tall or heavy items far easier to load. Blankets, straps, sack barrows and basic tools all help, and the heavy furniture moving guide explains why they still do not replace honest item details and enough people for the lift.
Coverage and how booking works
VanHub UK helps customers find independent van drivers across England, Scotland and Wales, with coverage depending on where listed drivers are available. Send the item details, postcodes, access notes and preferred timing through the form. We then look for a suitable independent driver who can contact you, confirm the details and give their own quote.
The driver runs their own van, sets their own price and carries out the job directly, so confirm insurance, lifting help and final timing with them before you commit. If you would rather choose someone yourself, browse the VanHub UK driver directory by town or county and contact them direct. Either route works better when the brief is clear from the start.
Drivers are independent and local. You can compare local van drivers in West Yorkshire or drivers serving West Midlands, depending on where you are based.
